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RMS Certification Issue while Opening the Document - RMS Configuration Test Failed at Check 1 - Microsoft Office System is not installed

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Hi Team,

Me & My Team has installed RMS Server and Configured the same with Sharepoint 2007. It's also tested and working with Domain and Outside the domain using Citrix Login.
Now, Some of the system (ir-respective of OS is windows xp or 7 and ir-respective of Office 2007 or 2010 installed) it gives me one error message like "Service is temporary unavailable ... ".

I have tried to check the system using IRM Configuration Test Tool Where i found. All Certificates are installed properly. but When I review the Check List. I Found Some issue with

Check 1:Office System: Microsoft Office System is not installed (actually we installed the same with customized option and all run from local computer checked)
Check 7: IRM maifests: Issue because of Previous Error Message (i guess this is because of Check 7)
Check 11: Pending Reboot: Pending for Re-boot (Even i have re-boot the system before and after office installation)

Please update me if anyone has any resolution on the same,

 

 


Thanks & Regards, Brijesh Shah

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